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Privacy Policy

Privacy Policy
Last updated: 2nd July 2025

At RedMane Media, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website and services.

1. Who We Are

RedMane Media is a public relations agency working with professionals and businesses in the hair industry.
Our website address is: https://www.redmanemedia.com

2. What Information We Collect

We may collect and process the following types of personal data:

  • Name and contact details (such as your email address or phone number) when you fill in forms, download resources, or contact us directly
  • Communication preferences and engagement history with our emails or content
  • Website usage data — including pages visited, time on site, and traffic sources (via tools like Google Analytics)
  • Technical data — such as your IP address, browser type, and device details

3. How We Collect Information

We collect data when you:

  • Fill in a form on our website (e.g. to download a press kit, join our list, or request a call)
  • Contact us by phone or email
  • Browse our website (using cookies and analytics tools)

4. How We Use Your Information

We use your personal data to:

  • Deliver content or services you request
  • Respond to media or client enquiries
  • Send occasional marketing or PR updates via our email system (Mailchimp)
  • Improve our website performance and user experience using anonymised analytics data

5. Legal Basis for Processing

Under UK GDPR, our processing relies on:

  • Consent – for sending marketing or PR updates
  • Legitimate interest – to respond to client or media enquiries, and to improve our services

6. Sharing Your Data

We do not sell your personal data. We only share it with trusted service providers who support the running of our business:

  • SiteGround – secure website hosting
  • Mailchimp – email communications
  • Google Analytics – website usage analysis
  • Calendly – meeting bookings

All providers meet relevant data protection requirements.

7. How We Store Your Information

Your data is stored securely via:

  • SiteGround’s encrypted WordPress hosting
  • Secure access to Mailchimp, Google Analytics, and Calendly

We retain your data only as long as necessary for the purposes it was collected.

8. Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Correct any inaccurate or outdated information
  • Withdraw your consent (e.g. unsubscribe from emails)
  • Request that we delete your personal data

To make a request, email us at ruth@redmanemedia.com

9. Cookies

We use cookies to enhance your website experience and track how visitors use our site. You can manage or disable cookies through your browser settings at any time.

10. Updates to This Policy

We may update this Privacy Policy occasionally. The most recent version will always be published on our website.

Contact Us

If you have any questions about this policy or your data, please get in touch:
📧 hello@redmanemedia.com
🌐 https://www.redmanemedia.com